Room to step back

Evenings that end on your terms at Roostino Casino

Only players aged 18+ may play here, and deposit limits, loss limits, session time reminders, self-exclusion and a cooling-off period sit in every Roostino Casino account.

18+
Quick facts

Knowing this before play beats learning it after

For the moment you want the essentials in one screen, before you set anything or call anyone.

Item
Details
Minimum age
18+
Licence
Tobique Gaming Commission, TGC-2118-669
National register
BetStop
Helpline
1800 858 858
Limit questions
Your control panel

You sense the evening is drifting, so choose a tool

The worry here is simple: that asking for a limit will be awkward, slow or quietly refused.

Cap what goes in

A deposit limit caps how much money can enter your account in a set window, and it is best switched on before you play rather than after a heavy night.

Loss limit

A loss limit stops further play once net losses reach the figure you chose, which suits anyone who wants a fixed amount of entertainment money and nothing beyond it.

When the hours slip by

Session time reminders bring a message to your screen after the time you selected, so a long sitting on a slot or table does not pass unnoticed while you are absorbed.

Gone rather than paused

Choosing self-exclusion closes your Roostino Casino account for the full period you pick, which helps when a pause of days would not be enough to change your habits.

What if I only need a break?

A cooling-off period shuts your account for a while and then reopens it by itself, useful when you want to step back briefly without ending your membership.

Your limits, self-served

Choose your number, then confirm it

01

Confirm it is your account

Signing in, you open your profile menu and check that your name and registered email are the ones you expect, since limits follow the account holder.

02

The responsible gambling page

Inside the profile, the responsible gambling area gathers every control on one page, so check that deposit limits, loss limits, session time reminders, self-exclusion and a cooling-off period are all listed.

03

Pick the fitting control

Next you pick the type that answers your own concern and read the summary line carefully before saving, as the smallest useful limit is usually the right one.

04

Confirm the new figure

Saving the change brings a confirmation on screen within a moment or two; check that the figure shown matches what you intended and that the tool reads as active.

Signs to watch for

Is this still the entertainment I wanted?

By the time a night feels like a duty, the pattern is already set, so early notice buys you room to act calmly. A limit or a pause is the first step, taken while play is still a choice.

Signs in your own week

Look at the last month honestly and see whether any of these feel familiar.

  • Spending money set aside for bills
  • Playing longer than you planned
  • Hiding sessions from people close to you
  • Chasing a loss with a bigger deposit
  • Feeling restless on days you don't play
  • Borrowing to keep playing
  • Promising to stop and starting again
Free support nearby

Support that costs nothing and stays private

Many people delay because they expect a lecture or a bill, and neither is coming

National Gambling Helpline

Counsellors answer calls, chat and email at any hour of any day, for players and for relatives alike, at no cost and in confidence, and can point you to local services and self-help tools. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings across Australia bring together people who gamble and want to stop, and their families, so nobody has to explain the situation from scratch to a stranger. gaaustralia.org.au

National Debt Helpline

Free financial counselling tackles gambling debt directly, listening to the whole picture and helping you plan, and it answers calls on weekdays during business hours. ndh.org.au
Locks you choose

Choose how long the door stays shut

A short cooling-off period

A cooling-off period closes your play for a chosen stretch of hours or days, started from the responsible gambling page of your own account. While it runs, the account stays open for withdrawals and support, but play and new deposits wait.

Set an exclusion you cannot undo

Self-exclusion in your account shuts access for a long period and cannot be undone early, so the decision holds even on a difficult evening. Ask support through live chat or email to begin one, and expect play and deposits to stay closed until the term ends.

When a break is not enough

BetStop is the Australian Government register run by ACMA, and it lasts at least 3 months, up to a lifetime, with no shortening and early cancellation only after 3 months and a statutory declaration. Apply online at betstop.gov.au, which takes about 5 minutes, and you can name a support person. betstop.gov.au

Quick replies

When you weigh a pause or a closure

Can I close my account for good by emailing support?
Yes. Send a short request from your registered email address to [email protected] and our team will close the account permanently. Closure is final, so any balance and open questions are settled with support first.
Does a self-exclusion end sooner if I ask you to lift it?
No. The exclusion runs for the whole period you chose when you set it, and nothing in our account tools shortens it. Treating the dates as fixed is what makes the break useful.
Would self-exclusion here also keep me out of other casinos?
No. An exclusion set with us closes your Roostino Casino account only. BetStop, the national self-exclusion register run by the Australian Government, is what keeps you out at licensed online and phone wagering providers across the country.
Is the National Gambling Helpline for relatives too, or only players?
Yes. The National Gambling Helpline on 1800 858 858 advises relatives as well as players, around the clock, every day. Its counsellors also point you to local services and self-help tools for the family.
If I take a short pause, what changes in my account?
A short pause sits between a limit and full exclusion. It holds your account shut for the stretch you choose, so no deposits or games go through, and play opens again when that stretch ends.