Your Roostino Casino verification, done in one pass
Confirm who you are once, because the licence requires it before money leaves, and the check takes up to 16 hours.
The facts that clear your withdrawal
Clear the doubt first: most players expect a wait of days, not hours.
Who checks
Roostino Casino Ltd.
Licence
Tobique Gaming Commission, TGC-2118-669
Review time
16 hours
Required by
First withdrawal, at the latest
Questions
Minimum age
18+
When the documents screen opens
Three upload slots
Log in and open the profile area, then choose the verification tab where the three upload slots sit. Check that your name matches the account before you start.
Four corners in frame
Photograph the whole photo page of your passport, or both sides of your licence, in daylight. Keep four corners visible and avoid flash glare.
Which bill counts?
Pick a bill or bank statement showing your name and full address. Save it as a clear scan rather than a phone screenshot.
16 hours, not 16 days
Wait for the confirmation e-mail and keep your phone nearby in case a reviewer asks for a sharper copy. The team works through files within 16 hours.
Copies that pass on sight
Read this table once to know which copy to send and what a reviewer needs to see.
No check upfront, no payout later
Read this before you raise a limit, swap cards or request your first payout.
Raise your cap and send your ID
New card, new check
Confirm first, then withdraw
Sort the details that differ
Answer the funds question once
Holding a licence from the Tobique Gaming Commission under TGC-2118-669 means Roostino Casino must understand where player money originates. The request is a routine anti-money-laundering step built into the licence, not an accusation against you.
Papers you may be asked for
Depending on your situation, the verification team may request one or more of these:
- Recent payslips from your employer
- Bank statements showing income
- Tax return or assessment notice
- Proof of a pension or benefit
- Sale or savings documentation
Get your document accepted
This removes the fear that a rejected file means your account is in trouble.
Soft or half-cropped shot
The verification team cannot read a document shot in low light or with an edge chopped off, so it cannot confirm the details.
Replace the outdated ID
An expired card or licence no longer proves who you are today, so the team has to send it back to you.
Send a fresh bill
Providers usually print a date on each statement, and a page older than the accepted window does not prove where you live now.
Keep the whole page
Altered pixels or trimmed margins look like tampering, even when the change was harmless, so the file fails review.